booking & management software..
Focussing on usability and intelligence, Mango Studio can deliver powerful online booking systems that provide a full range of business services.
The online booking systems developed are targeted specifically towards the leisure and experience industry. We have experience of operating within this industry and continue to expand our portfolio and reputation.
Each booking system is constructed from a flexible and scalable modular based platform designed to integrate seamlessly with existing brands. This framework offers clients full control of the website with booking and customer management alongside direction of all marketing activity and communication.
Summary
Mango Studio’s Booking System Platform is a real-time online reservations, ticketing and booking solution. Proven, reliable and robust – Mango allows you to do business 24/7, while improving your service levels to customers, streamlining your administration and increasing your revenue streams.
The system is a completely integrated with mango studio’s e-commerce shop and secure online purchasing system, which provides full administrative and backend telesales facilities.
Whatever size of business we can provide you with the level of functionality you need. The system is web based and is accessed directly via the Internet, so requires no expensive software or specialist hardware.
Specification
We call this organic. Due to the nature of the system and the method
in which it has been developed, we are able to allow the system to grow with your companies needs.
Currently we are working on Touch Screen Integration, Access Control on doors, Staffing module, Season ticket
membership and Social networking links such as Twitter and Facebook. These developments are important to ensure our clients
stay ahead of the competition.
Please find below our current system features.
Design Features
- Website: Mango aims for every site to be unique with consultation of your vision and our imagination a
visually lead web site can be achieved.
- 3D illustrated and interactive map of the location with flash video of activities
- Design of e-mail based mail shots, to include company logo and key messages for customers
End User Features
- Book multiple activities and courses online
- Purchase and redeem vouchers and or ticketed events with pre-bookable extras
- Complete secure transactions to pay for vouchers, events and activities online
- Check event and activity availability
- View the latest news and participate in an online community
- View location specific weather forecast
- Interact with Google maps, photo and video gallery
- View and submit post-event feedback
- Subscribe to a mailing list
- Check activity status online before travelling to the venue
Administrator features
- Content Management System
- Management and control over files and images
- Management and control over schedules and bookings
- Management ad control over Event Calendars (auto linked to schedules)
- Management and control over customers (e-CRM)
- Accept corporate and agent bookings and assign a set price structure
- Key administrative reports including website performance and monitoring reports
- Send e-marketing and e-newsletters promotions to customers / mailing list
- Management and control over metatags page by page for improved search engine ranking
Booking System features
- Allow for quick searches for availability of activities and courses
- Process cancellations which optionally sends email and SMS notifications to customers
- Take bookings for activities and courses, accommodation and function hire
- Enable easy membership management e.g. the ability to store customer details to ensure repeat
bookings are easier
- Record all attendance history
- Allow to import CSV data files on customers
- Provide an overview of all courses on offer and information on how to book
- Provide reporting tools such as pre-configured reports on finance, membership, usage, bookings
and invoicing
- Enable permissions to selected user groups and restrict user access by job function or hierarchy
within the organisation
- Provide functions to create email and SMS text messaging campaigns to users and inactive members
- On-line bookings from 3rd party agents
- Voucher Sales system - (including E-Voucher facility)
- On-line redemption of vouchers
- Flexible pricing for direct and agent business to maximise your revenues
- Promotional codes and Special offers
- Customer database collation for e-marketing and administration use
- Yield management to maximise your revenues
- Pre-bookable extras and insurance
- On-line credit card processing
- Key administrative reports
Lets Talk
If you would like to request a personal demonstration or request a brochure, please do contact us.
